FAQs
Q. WHAT ARE YOUR SHIPPING OPTIONS WITHIN THE UNITED STATES?
A: We offer a variety of shipping options for you to choose from.
Free shipping for orders over $50. These orders are typically processed and shipped 3-5 days after ordering.
Priority Mail and UPS Ground orders are processed and shipped in 1-2 business days and typically delivered within 1-2 business days.
PLEASE NOTE: Bee Younique Collection is NOT responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has been delivered to the USPS facility by Bee Younique Collection. It is the responsibility of USPS to ensure that your package is delivered at the listed delivery date. Please contact USPS for further information.
Q. HOW DO I TRACK MY ORDER?
A: After your order is processed, you will receive an email and/or text message confirming that your order has been shipped. This email will also contain your tracking number. Please allow 24-48 business hours for your shipment details to update with USPS.
Q. I'VE SEEN AN ITEM BUT I CANNOT SEEM TO FIND IT ONLINE?
A: Please use the search bar to type in a description or keyword matching the item. If nothing is shown, it's likely that the item is sold out.
Q. WHAT IS CONSIDERED A FINAL SALE?
A: All swimwear, bodysuits and clearance items are final sale. Refunds and exchanges are not permitted due to the nature of the item and COVID-19.
Q. HOW DO I KNOW IF MY ORDER HAS BEEN PLACED?
A: Upon completion of your order a confirmation email with the details of your order will be sent to you. When you order is complete you will be transferred to a confirmation page containing your order number. If you have any additional questions feel free to contact us at beeyouniqueco@gmail.com
Q. HAVE YOU RECEIVED MY RETURN ITEMS. HOW LONG DOES IT TAKE TO RECEIVE MY STORE CREDIT?
A: Please allow up to 7 business days for us to process your return. Once your return has been received and processed a confirmation email will be sent to the email address provided upon checkout. If you have not received an email within 7 business days of us receiving the package please contact us at beeyouniqueco@gmail.com and we will be happy to assist you.